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  • What is included in my wedding package?

    The wedding package includes hire and style items, marquee and sperry tent, crockery, cutlery, glassware, exclusive hire of the entire Jackson Ranch by Bannisters property, our onsite venue coordinator and all of their knowledge, a taste testing for two people and event staffing.

  • Will other non-wedding guests be onsite during my wedding?

    No, we ensure that each exclusive hire of the property remains just for you  and your guests and our Jackson Ranch team .

  • Do you have an in-house caterer?

    All catering is done in-house by our wonderful team. We can offer various menu styles, and multi day catering including welcome dinners, full wedding catering, recovery lunches and more. Our team can cater to a range of styles to suit your vision, from casual to formal.

  • Can we bring our own catering?

    All event catering is provided by our event team. We have a varied range of options and pricing to select from.
  • Do you cater for allergies?

    We certainly do cater for allergies and our menus are designed for this too, with slight tweaks for gluten free or dairy free. Our team use your selected menus to guide the dietary adjusted meals. These are then plated up individually for each person with their relative dietary. A general rule of thumb is if you have over 15% of your guests with a specific dietary allergy  (i.e., vegetarian), it is best to select a relevant option.
  • How long in advance do you require my guests finalised allergy requirements?

    30 days prior to the event. 
  • Do I organize beverages through The Jackson Ranch?

    Yes, we have a uniquely curated beverage list that appeals to all tastes.
  • Can I BYO?

    The venue is fully licensed and all beverages must be arranged through The Jackson Ranch.
  • What does The Jackson Ranch provide, and what suppliers do I need to organise?

    We include  a wonderful base with all our hire items and include staffing for your event and our Ranch coordinator to assist with planning. You will need to organise your own styling and florals, photographer, celebrant, hair and make up, music and entertainment, and your own contact if you require assistance with planning these suppliers or detailed styling set up and coordination.

  • Can you recommend any local suppliers?

    When you book with us, we can send you a list of our recommended and local suppliers. Those on our recommended supplier list have worked with us across our Bannister’s Group or have been highly recommended by industry experts. We are lucky to have such a range of  talented creatives on the south coast!

  • What are the measurements of your tables?

    3m long x 1m wide.

  • What are the measurements of your marquee?

    21m x 10m  with an extension available for additional hire.
  • How many people can sit at a table?

    Our tables seat 8 people comfortably but can allow for up to 10 per table.

  • What are the capacities of the lodge and marquee seated?

    Our lodge space can seat 80 people comfortably. The marquee can seat 180. Maximum numbers can reduce the number of floorplans options available.

  • What happens if it is raining?

    We plan options for all weather and allocate a contact to decide your limits when we need to switch to plan b or c. Our event space is covered with the verandah and the marquee can be entirely closed up to avoid any rain getting in the way of your day. Our wet weather ceremony option is inside the lodge space, nestled under our vaulted ceiling.

  • Where do I store the cake prior to the wedding?

    In order to avoid any mishaps, we recommend storing the cake yourself until the day of the wedding. Our fridges in the Homestead and Hideaway do have plenty of room. This way they are kept nice and safe.
  • Do you have a cake knife, and can it be served at my wedding?

    We can provide a cake knife for you to use. Our chefs are more than happy to cut the cake and serve it on a platter for you too – individual cake service is at additional charge.

  • What time will my wedding end at and what happens then?

    Our licensed closing time is 11pm. From here a night manager is more than happy to drive guests on our golf buggy back to their onsite accommodations and external guests can vacate the property. We recommend organizing a bus to arrive at 10.45pm for pick up. Each night of your stay, we have a night manager stay onsite to ensure the safety of all your guests and the venue.

  • Can guests pay you directly?

    Yes. We have a spreadsheet for you to allocate guests per Cabin and confirm the rate to charge them. We also ask for only one payment per cabin. For example, if there are three couples staying in our Hideaway Cabin, a nominated person pays us directly rather than per person individual payments. This will still require you to send through the bedding configurations template to guide us with who is staying where.

  • Can you guide us on the pricing for each cabin?

    We can provide a split on the recommended pricing on each cabin to assist.
  • How do I allocate my guests a room?

    We provide a ‘bedding configurations’ document that can guide you through this process. Feel free to reach out to our team to receive a template.

  • Are the accommodations pet friendly?

    We are a pet friendly venue with our five main Cabins allowing 1 dog per Cabin. Our Eco Cabins and the Glamping Suite are the only exceptions. 
  • Are the accommodations child friendly?

    We are a child friendly venue. Our Eco Cabins and the Glamping Suite are the only exceptions. 

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Contact us on…

[email protected]

@THEJACKSONRANCH_

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